Outline of the Grievance Process

1. Complaint submitted to the Office for Accessibility and Gender Equity
2. Title IX Coordinator Reviews Complaint
3. Title IX Coordinator invites Complainant to Intake Meeting, where they review:
   • Rights, Resources and Options of Complainant
   • Investigation Process
   • Supportive Measures Offered
   • Difference between reporting to law enforcement and university investigations
   • Right to Advisor
4. Resolution
   • Informal Resolution
     • Does Complainant wish to proceed with an Informal Resolution?
       • If the answer is “No,” the Complainant will be asked if they wish to proceed with a Formal Resolution.
         • If the answer is “No,” the case is closed.
         • If the answer is “Yes,” see Formal Resolution section below.
       • If the answer is “Yes,” the matter is resolved informally and the case is closed.
   • Formal Resolution
     • Title IX Coordinator invites Respondent to Intake Meeting, where they review:
       • Rights, Resources and Options of Respondent
       • Investigation Process
       • Supportive Measures Offered
       • Difference between reporting to law enforcement and university investigations
       • Right to Advisor
     • Investigation
       • Interviews conducted
       • Evidence collected
       • Investigation Report created
       • Statements and Evidence attached as Exhibits
     • Hearing Conducted*
       • Complainant and Respondent provided evidence for review
       • Advisors provide hearing support
       • Decision on Responsibility and Sanctions
5. Appeal
6. Matter is closed

*Not all investigations will result in a hearing*

Secure Correspondence via Maxient 

During the investigative process, the Office for Accessibility and Gender Equity will often send emails via notifications@maxient.com [External Email] which either direct recipients to pick up a letter from Maxient.com or open the PDF attachment. If there is a cell phone number listed, there is an option to send a text message as well.

Maxient is the most trusted provider for incident reporting and behavior records management. It provides a place to easily and securely manage records for personnel conduct and well-being by improving communication and collaboration across the institution.

1. Subject Line

Maxient emails notify recipients of a secure correspondence from OAGE.

2.Email Body

Maxient emails direct recipients to retrieve official letters from Maxient.com.

3.Email Signature 

Maxient email signatures provide recipients with many ways to reach the OAGE office.